Return & Exchange Policy
Return Policy
3N2 will accept unused product for 30 days. Product must be returned in original box with original or copy of proof of purchase. Contact 3N2 for Return Authorization (RA#). RA# must be clearly marked on outside of box. Merchandise returned without RA# will be refused. 3N2 assumes no liability for loss or damage of returned packages. 3N2 recommends insuring return package with tracking via your preferred courier service. 3N2 reserves the right to refuse any return that has evidence of use or alterations (such as screen printing or embroidery) by customer. Shipping and Handling charges are not refundable. The customer is responsible for shipping charges and insurance on all return shipments. Returns are subject to 10% restocking fee.
Upon receipt and inspection of the product, credit will be processed against the credit card used for the purchase. If you paid by money order, we will mail you a refund. Please allow 10 business days after our receipt for processing your credit or mailing your refund.
Exchange Policy
3N2 will gladly exchange unused products for 30 days. Contact 3N2 for Return Authorization (RA#) and provide reason for exchange. Customer Service Agent will coordinate with you what item shall be sent in exchange of returned item. Once item is received by 3N2, the new item will be shipped to customer. RA# must be clearly marked on outside of box. Merchandise returned without RA# will be refused. 3N2 assumes no liability for loss or damage of returned packages. 3N2 recommends insuring return package with tracking via your preferred courier service. 3N2 reserves the right to refuse any return that has evidence of use or alterations (such as screen printing or embroidery) by customer. Shipping and Handling charges are not refundable. The customer is responsible for shipping charges and insurance on all return shipments.
